Reference

How We Protect Your Account Information

We collect only what we need to run your account, process your bKash, Nagad and Rocket transactions, and keep your lobby access secure. Everything we handle stays within the scope of operating the platform and meeting legal requirements where we operate.

Account data encryptedPayment details secureContact preferences respectedRetention limits appliedDeletion requests honored
7u7775 How We Protect Your Account Information
SECURITY MEASURES

How We Keep Your Information Safe

We use industry-standard encryption to protect data in transit and at rest, restrict access to authorized personnel only, and monitor systems for unauthorized activity. Payment details for bKash, Nagad and Rocket are tokenized so full account numbers are never stored in plain text. Session cookies expire after inactivity to prevent account hijacking. You control who sees your data by managing your account privacy settings and contacting us when you want something changed or removed.

Encrypted Storage

All personal information and transaction records are encrypted using AES-256 when stored on our servers. Data in transit between your device and our platform is protected by TLS to prevent interception during bKash, Nagad or Rocket deposits.

Limited Access

Only support agents, compliance officers and technical staff with a documented need can view account data. Access logs are reviewed regularly and employees sign confidentiality agreements that survive their tenure with the company.

Cookie Controls

Essential cookies keep you logged in and protect against cross-site attacks. Analytics and preference cookies can be disabled in your browser settings without affecting core account functions like deposits, withdrawals or lobby access.

Data Retention Limits

We keep your account information and transaction history only as long as local law requires, usually five to seven years after your last activity. Once the retention period ends, records are either permanently deleted or anonymized so they can no longer identify you.

PRIVACY CONTACT

How to Reach Us About Your Data

If you have questions about how we handle your information, want to request a copy of your data, need to update account details, or wish to delete your account, reach out through any of the channels below. We respond to data requests within a reasonable timeframe and honor deletion requests unless legal obligations require us to keep certain records.

Team online

Live Chat

Open the chat widget in the account dashboard and ask for privacy support. Our team can pull your data summary, correct errors in your profile, or start a deletion request on the spot.

Email Support

Send your data request to our support email from the address linked to your account. Include your mobile number and a brief description of what you need so we can verify your identity and respond accurately.

Account Settings

Log in and visit your account settings page to update contact preferences, review stored payment methods, or download a copy of your transaction history and personal data in a portable format.

Privacy Policy FAQ

We collect your mobile number, date of birth, wallet account details for bKash, Nagad or Rocket, device identifiers, IP address and transaction history. This information lets us verify deposits, prevent duplicate accounts, meet compliance requirements and provide customer support.

We retain account records and transaction logs for the period required by local law in the regions we operate, typically five to seven years from your last activity. After that period expires, records are either permanently deleted or anonymized so they no longer identify you.

Yes. Contact support via live chat or email from your registered mobile number and ask for a data export. We will send you a portable file containing your account details, transaction history, contact preferences and any other information we have stored about you.

We do not sell your data. We share information only with payment processors to complete bKash, Nagad and Rocket transactions, with compliance partners where local law requires it, and with technical service providers under strict confidentiality agreements who help us run the platform securely.

Contact support and request account deletion. We will close your account and delete your personal information unless we must retain certain records to meet legal obligations, such as transaction logs required for compliance or fraud prevention in the jurisdictions where we operate.

We use session cookies to keep you logged in, security cookies to prevent cross-site attacks, and analytics cookies to monitor site performance. You can disable non-essential cookies in your browser settings, though some features like saved preferences may not work as expected if you do.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.